Last Updated: May 1, 2026
1. Introduction
Irrigation and Engineering Services Limited (IESL) ("we," "our," or "us") is a Tanzania-based company dedicated to providing sustainable irrigation and engineering solutions for agriculture, landscapes, and infrastructure development.
We value your privacy and are committed to protecting any personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information:
Name, phone number, email address, and any other details you provide when contacting us, requesting services, or submitting inquiries.
Project Information:
Details related to farms, land, irrigation requirements, engineering needs, or project specifications shared with us for consultation or service delivery.
Non-Personal Information:
Technical data such as IP address, browser type, device information, and website usage data collected automatically for analytics and performance improvement.
Communication Data:
Messages, emails, or inquiries sent to us through our website, email, or other communication channels.
3. How We Use Your Information
We use collected information to:
• Respond to inquiries and provide requested services.
• Design, plan, and implement irrigation and engineering projects.
• Improve our website, services, and customer experience.
• Maintain internal records and project documentation.
• Send important updates related to our services.
• Comply with legal, regulatory, or contractual obligations.
We do not sell, rent, or trade your personal information to any third parties.
4. Data Sharing and Disclosure
We may share limited information only in the following cases:
Service Providers:
Trusted partners who assist in website hosting, data storage, communication systems, or technical support.
Project Partners:
Engineers, contractors, or consultants involved in project execution under strict confidentiality agreements.
Legal Requirements:
When required by law, regulation, or legal process, or to protect the rights, safety, and property of IESL and our clients.
All third parties are required to handle your information securely and only for the intended purpose.
5. Data Security
We take appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
These measures include secure systems, restricted access to data, and standard cybersecurity practices to ensure data safety.
6. Your Rights
You have the right to:
• Request access to the personal data we hold about you.
• Request correction or updates to your information.
• Request deletion of your personal data from our records.
• Withdraw consent for communication or data use where applicable.
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and enhance functionality.
You may choose to disable cookies through your browser settings; however, some parts of the website may not function properly as a result.
8. Links to Other Websites
Our website may contain links to external websites. IESL is not responsible for the privacy practices, content, or security of those third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
Irrigation and Engineering Services Limited (IESL)
P.O. Box 11126, Dar es Salaam, Tanzania
Phone: +255 719 985 747
Email: castory@iesl.co.tz
Website: www.iesl.co.tz
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our operations, technology, or legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date.